Frequently asked questions

FAQs


About delivery

Q.Can I get a receipt?
I am so sorry. Receipts cannot be issued. However, please refer to the documents that can be used as receipts.
  • Credit card: Statement of use
  • Bank transfer: Transfer statement / passbook
  • Convenience online store payment: Receipt received at the store 
At our shop, we are promoting paperless offices, and in principle we do not include documents such as delivery notes. Thank you for your cooperation.
 Q.What shipping methods are available?
We will deliver it by Cool Takkyubin post within one week after ordering. If you are in a hurry, please contact us, and we will do our best to accommodate your request. 
Q.Can I set a delivery date and time?
Please specify the delivery date and time when you are ordering. It is possible to select this when you put the item in the cart. If you want to change it after ordering, you can change it within 24 hours after ordering. Enter your order number and your name in the contact form and contact us in your order. It is possible to select this when you put the item in the cart. If you want to change it after ordering, you can change it within 24 hours after ordering. Please enter your order number and your name in the contact form and contact.


About the product:

Q.What cuts of meat do you handle in the store?
Currently, only ribeye is available, and other parts will be ordered after checking the stock with the importer. There are four others cuts of beef to order: sirloin, tenderloin (fillet), top side (inner thigh), and chuck tender.
Q.What are the qualities of this Argentine beef?
The types of meat are Hereford and Angus.
It ships around 20 months of age and has a small body weight of about 450 kg. Therefore, when it is cut into a steak, it can be thick.
Raised on nutritious pastures and finished with corn-based grains for 60 days prior to shipment. Therefore, it does not have the smell of poorly fed animals in breeders known as FeedLots, and it has a moderate amount "of high quality redness sashimi", and it is very juicy with a slight sweetness that you do not get tired of eating.
 * Hormones are not used
The steak eye that is handled primarily in our store is imported in a clean processing state from a local meat processor refrigerator, so we are very happy that some stores are able to use it at 100% yield.
Since the ban on imports to Japan was lifted in June 2019, it is not well known in the Japanese market, but Argentine meat is highly valued worldwide. Former President Trump and celebrity Kenichi Omae said the best meat in the world was tasted at "Cabaña las Lilas" restaurant in Argentina.
The annual consumption of beef of the Argentine population is the second largest in the world (8.5 times that of Japan),
The largest amount of production is consumed within the country and the import volume of Argentine beef, valued as one of the best meats in the world, in Japan is minimal. Today the availability is very limited for the Japanese market. Premium beef of uncommon great nutritional value. It is also known as the "ghost meat" or "illusion meat" among Japanese food lovers.